Upcoming Issues

by Brian Enigma on January 24, 2008 12:18am

in Dear Diary, Portland

It seems that Upcoming.org is about as dead to me as Dodgeball was.  The required Yahoo account migration on Upcoming is working just about as well as the Google account migration did with Dodgeball--actually, slightly worse.  8 months later, I was finally able to sign in to Dodgeball.  Maybe I'll have good news to report about Upcoming in 8 months.'till then, rest assured that I'm going to Ignite Portland, I just can't actually RSVP.

For some reason I signed up to Upcoming using a really, really old Yahoo account that I had pretty much deprivated (and totally forgot that I still had.) Couple that with some confusion between login name (brienigma) and display name (BrianEnigma) and, well, the problems existed entirely between keyboard and chair.  Things were fixed up in less than 24 hours (in stark contrast to Dodgeball that now magically works for me, but I have friends with the same issue I had that still can't log in.)

Three cheers to Neil and everyone else at Upcoming!

If you liked this post, you may also enjoy:

  1. Ignite Portland #2
  2. Free as in Beer
  3. Links
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{ 3 comments… read them below or add one }

1 Neil Kandalgaonkar January 24, 2008 1:53am at 1:53 am

You are aware this is my job?

Our account migra­tor has been in place since April 2007.

We do have an abnor­mal amount of com­plaints about accounts this week so per­haps some­thing has gone wrong. Please give me a chance to look into this tomorrow.

Is there any his­tory I need to be aware of?

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2 brian January 24, 2008 7:57am at 7:57 am

I admit, out of frus­tra­tion and des­per­a­tion, I was being a bit overly dra­matic.  Although I had for­got­ten exactly who, I knew that some­one on my friend-list worked there.  I also real­ize that there are prob­a­bly peo­ple there who can actively look at the prob­lem, as opposed to Dodge­ball, which really feels like it’s rid­ing the rails with­out a dri­ver.  (I believe most every­one left there ’round about the time your account migra­tor was put in place.)

The his­tory is pretty much nil, which is part of the rea­son why I kept ask­ing myself “is it really worth it to solve this prob­lem?”  I cre­ated and used an Upcom­ing account for a sin­gle event, prob­a­bly about a year ago.  I don’t think I’ve logged in to my Yahoo account in at least as long (although I did log in last night to reac­ti­vate email, in case it was try­ing to email me some­thing there.) I’m directed to Yahoo to log in, return to Upcom­ing, am asked to cre­ate or asso­ciate an account, was told that the account I wanted to cre­ate was already taken (because I for­got I had pre­vi­ously cre­ated one), so went to asso­ciate it, couldn’t remem­ber the pass­word, clicked to get the pass­word reminder email, the link in that took me back to the same ol’ create/associate page.  I kept doing that and guess­ing pass­words until the account got locked for too many bad passwords.

I filled out the sup­port email form thinger last night, so it’s pre­sum­ably being looked at by the right folks (I don’t know how big Upcom­ing is.)

Reply

3 Neil Kandalgaonkar January 24, 2008 9:43pm at 9:43 pm

Awe­some, for any­one else fol­low­ing, we resolved this over email… just a mixup between two account names.

It’s kind of sad that we infi­nite loop if the user mis­re­mem­bers some of the account details. Any­way, we’re end-of-lifing the “merge” inter­face soon, since most peo­ple have switched over.

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